Most stock items are shipped in 48 hours as one shipment. To hold down costs we do not insure merchandise against theft, damage, and shipping company errors. Buyer is responsible for product once delivered by shipping carrier to shipping address. Certain orders may be modified for shipping and handling fees due to size and weight. We reserve the right to accept and/or reject all orders or parts of an order. You will be contacted of any changes in your order.
DISCONTINUED – OUT OF STOCK
Occasionally, an item is discontinued by one of our suppliers and we will refund you for that item. If a discontinued item makes up more than 75% of your order we reserve the right to cancel the entire order. We will notify you after placing your order if an item is discontinued or out of stock. Out of stock or back ordered items will be shipped within 30 days, unless a refund is requested. After, 30 days all back orders will be canceled, and your credit card or account refunded, unless notified. We reserve the right to substitute comparable in terms of cost and content if items are not in stock with the intent of minimizing the inconvenience of delaying your order. We reserve the right to add, substitute, or delete items if necessary. We also reserve the right to reject parts of an order or the entire orders.
What information do we collect?
What do we use your information for?
Any of the information we collect from you may be used to process transactions or send newsletters you subscribe to.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Preparation Headquarters Family, LLC
d/b/a Independent Care Products
1946 77th St W
Inver Grove Heights, Minnesota 55077-3215
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses resulting from the use or the inability to use the products or any misuse of the products in a manner not in accordance with their intended use.